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Title: Service work at non-LTV dealers?
Post by: Craigsimon on April 28, 2021, 05:52:38 pm

I have a Unity on order from a dealer 5 hours away from my home in Memphis, TN. Can anyone share experiences with getting service work done away from an LTV dealer? I am concerned about a non-LTV dealer's lack of LTV knowledge.

Thanks.

Title: Re: Service work at non-LTV dealers?
Post by: Todd W on April 28, 2021, 10:48:23 pm

My dealer is over 20 hours away. I am not to concerned about service issues. When they happen I will deal with them and Mercedes dealers are all over for the most part.

Title: Re: Service work at non-LTV dealers?
Post by: Harrysalit on April 29, 2021, 12:37:54 am

Todd W,
MB dealer will not deal with your LTV warranty problems. Only with the chassis.

Title: Re: Service work at non-LTV dealers?
Post by: Todd W on April 29, 2021, 10:51:13 am

Thanks for letting me know. I will also make sure to stay away from dealers like that. Mesa will work on it no matter where it came from. Probably same reason why they gave me over $10k off and the same reason I have a 2nd unit on order 2 year out. Out 1st one comes next month. I guess people need to find dealers who play nice in the sand box and sounds like you need a different dealer? Good luck.

Leisure Travel Van Forum

Leisure Travel Van Forums => LTV Discussion => Topic started by: Craigsimon on April 28, 2021, 05:52:38 pm